Telephone:
07905 203254
We are happy to take calls:
10am
& 7pm, Monday - Friday
10am & 4pm, Saturday - Sunday
Please
do not call outside these hours.
You
are not calling an office, you are calling our home, and you will
be speaking to Sarah or Paul only.
If we do not answer, please leave a message as we are usually on another
call, with visitors, or working with the dogs. We will call you back
as soon as possible.
Please be patient if we are unable to return your call immediately.
There are only 2 people who deal with the calls. Behavioural
calls can take 1 - 2 hours at a time. We often receive and return
up to 60 calls a day. During busy times it may be a few days before
we are able to call you back. We work through the calls as a list,
in date and time order as they are received.
Due to weekends being our busiest time for visitors, messages left
on Saturday & Sunday are unlikely to be returned until the following
Monday onwards.
We are unable to take behavioural advice calls on Saturday & Sunday.
Leaving a message: Please speak clearly and leave
your full name & number including dialing code, and a short message
about your enquiry. If you do not leave a number, we can not call
you back.
